Legal Notice
July 24, 2026
This page may be updated without prior notice. If anything is unclear, please contact us using the details at the end of this page.
This page sets out the legal and company information for the paid service, and mirrors the statutory notice ("特定商取引法に基づく表記") that Hexagonal Computation, Inc. publishes for Japanese customers under Japan’s Act on Specified Commercial Transactions.
It applies to "HexScope | AI Brand Tracker", the service that Hexagonal Computation, Inc. provides at https://hexscope.ai, which measures how brands are mentioned in the answers of AI platforms and delivers the results as a report.
-
1.Provider
Hexagonal Computation, Inc. (六角電算株式会社)
-
2.Representative
Masaori Hirono, Representative Director
-
3.Registered address
2-1-39-2602 Iizuka, Kawaguchi-shi, Saitama, Japan (埼玉県川口市飯塚2丁目1番39-2602)
-
4.Telephone
+81 48-400-3040
For a faster response we recommend email (contact@hexagonal-computation.com).
-
5.Email
contact@hexagonal-computation.com
-
6.Service URL
https://hexscope.ai
-
7.Price
Each user (identified by an anonymous per-browser identifier) can use the service free of charge up to 3 times.
After the free allowance is used up, each report costs USD 5. From the third paid report onward within the same calendar month (based on Coordinated Universal Time), the price is USD 4 per report.
The currency and any applicable tax are as shown on the checkout screen.
-
8.Additional fees
Apart from the price of the service, any internet connection and communication charges required to use the service are borne by the user.
-
9.Payment method
Credit card. Payments are processed through the payment services provided by Stripe, Inc. Card details are sent directly from the user’s browser to Stripe and do not pass through our servers or databases.
-
10.Payment timing
Payment is confirmed at the time the user places a paid order (completes checkout).
-
11.Service delivery
After payment is completed, generation of the report begins immediately, and the completed report is sent to the email address specified by the user.
The report is delivered by email rather than shown on screen. Generation typically takes a few minutes.
-
12.Cancellation and refunds
The report is digital content that is generated and delivered immediately after an order is placed. Due to its nature, cancellation or refund is not available once delivery is complete.
You can try the service using the free allowance (up to 3 times per user) before placing a paid order.
If we fail to provide a report for reasons attributable to us, we will resend the report or refund the amount paid.
-
13.System requirements
Using the service requires an internet connection, a common up-to-date web browser, and an email address that can receive the report.
Contact
For questions about the service or this notice, please contact us below.
- Provider: Hexagonal Computation, Inc. (六角電算株式会社)
- Company website: https://hexagonal-computation.com
- Service: https://hexscope.ai
- Email: contact@hexagonal-computation.com